Terms and Conditions
Please read the following terms and conditions carefully before placing your order. By placing an order you agree to be bound by the terms set out below. If you have any questions please contact us at shop@salasai.com and we will be happy to assist you.

• Stock Availability
• Currency
• Eligibility to Purchase
• Payment
• Exchanges and Returns
• Privacy
• Delivery

Stock Availability
If an item is temporarily out of stock, you will be contacted and informed of the expected delivery date.

Currency
All prices are shown in Australian Dollars.

Eligibility to Purchase
The purchase of products salasai.com is limited only to parties who can enter into and form contracts in accordance with New Zealand law. Customers must provide their real name, phone number, e-mail address and other requested information. When providing payment details customers must warrant that the payment details provided are theirs and are both valid and correct. salasai.com is only available to customers who meet our terms of eligibility. Purchases made are for personal use only and must not be resold or used for commercial benefit. salasai.com reserves the right to decline multiple quantities to one customer or address.

Payment
Payment can be made by Visa or MasterCard via Paypal. Payment will be cleared from your account upon receipt of your order. The credit card you are using must be yours. All credit card/debit holders are subject to validation checks and authorization by the card issuer. If the issuer of the payment method refuses to authorize the payment salasai.com will not be held responsible for any non-delivery. salasai.com takes every precaution to make our site as secure as possible. Your personal information is encrypted using SSL and password-protected to prevent unauthorised access to it. We do not retain your credit card information.

When converting prices to another currency or when an item is charged to a credit card, a slight price variation between 2 and 5% may occur due to fluctuating exchange rates and credit card company charges.

After entering your credit card details you will see a review of your order. Please check this over carefully before clicking on Place Order. If you think you have placed an order in error please email customer service at shop@salasai.com with as many details as possible.

Exchanges and Returns
If you have purchased the wrong size and would like to exchange it for another size or if you would like to return your purchase, please contact us at  shop@salasai.com within 7 days from the date of purchase. You will be sent an email containing a Return Authorization number and instructions on returning the item. The item must then be returned within 14 days to be eligible for an exchange or refund. Shipping your item back to salasai.com will be your responsibility. Once the product is received and has undergone a quality control check to ensure it is in the original condition has not been damaged or worn and that the tags are still in place, the new size will be dispatched or a refund of the purchasing amount will be credited to the purchaser's credit card. If goods are eligible for a refund, the refund will be made within 14 days of receipt of the items by salasai.com No additional delivery fees will be charged for the exchange. 
If you receive a faulty product, please notify shop@salasai.com immediately and the item will be exchanged for you.

Any refunds processed to an international credit card will be calculated using the exchange rate on the day the refund is processed. salasai.com takes no responsibility for any difference between the refund rate and the rate that the initial purchase was processed at.

The return delivery address for salasai.com is 256 Santa Barbara Parade, Jindalee 6036 Western Australia 
Please remember to retain proof of postage for your reference. We suggest you insure your package for the full value of the contents and request Return Signature Required, as we cannot be responsible for packages we do not receive.
Please note: There are no refunds or exchanges on sale goods. Sale goods are final sale only. Sale prices may vary between items in store and online.

Privacy
All personal details provided will remain with salasai.com and will not under any circumstances be distributed to third parties. Your details will be kept on a private database for salasai.com use only.

Delivery: 

New Zealand

Standard delivery:  0 - .5kg = $25 AUD

                             .5kg - 1kg = $40 AUD

                              1kg - 2kg = $60 AUD

Free Shipping with purchases over $400

Australia

Please note we can only deliver to a physical address, not a PO Box.

Every legal effort is made by salasai.com to minimize the likelihood of local taxes and duties being imposed. However we cannot guarantee that taxes will not be levied and in the event of this happening they are the responsibility of the purchaser.

Duties and taxes vary between countries. For further information please contact your local customs or postal service